Key Skills
Freelance Work
NYBERIA - Design and Marketing
Brand & Marketing Strategist
2024 - Present / 2013 - 2019
Medellín, Colombia / Ontario, Canada
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Provided comprehensive support to businesses, combining graphic design, marketing, and administrative expertise to drive growth.
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Developed and executed marketing strategies to achieve specific business objectives, such as brand launches, client acquisition, and customer retention.
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Created corporate identity packages, including logo design, branding guidelines, and advertising materials for social media and print.
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Managed all aspects of social media accounts, including content planning, posting, and community engagement.
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Offered virtual administrative assistance, handling tasks such as email management, calendar scheduling, and video editing.
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Provided virtual customer support across social media channels, engaging with potential clients to qualify leads and advance the sales funnel.
NYBERIA - Custom Drinkware
Creative Founder
2024 - Present
Ontario, Canada
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Founded and launched an e-commerce business specializing in customized drinkware.
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Managed all aspects of the company, from initial market analysis and social media creation to launch strategy.
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Designed and developed a fully functional e-commerce website from scratch using the Shopify platform.
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Oversaw the entire creative and production process, including personalized design, sublimation, and final product preparation for delivery.
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Handled all logistics, including order fulfillment, shipping, and personal deliveries to clients.
POCHAS GAMES
Co-Founder & Business Manager
2015 - Present
Medellín, Colombia
Ontario, Canada
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Managed all financial and administrative tasks, including tracking monthly income and expenses.
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Used financial data to set and achieve monthly sales targets and business goals.
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Achieved a remarkable 1900% revenue growth over the first two years of operation.
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Oversaw all branding and marketing initiatives, including logo design, promotional materials, and social media content.
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Coordinated pre-sales for new video games and managed the delivery process to clients.
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Scheduled and dispatched couriers to ensure timely delivery of products to clients.
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Managed all financial and administrative tasks, including tracking monthly income and expenses.
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Used financial data to set and achieve monthly sales targets and business goals.
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Achieved a remarkable 1900% revenue growth over the first two years of operation.
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Oversaw all branding and marketing initiatives, including logo design, promotional materials, and social media content.
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Coordinated pre-sales for new video games and managed the delivery process to clients.
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Scheduled and dispatched couriers to ensure timely delivery of products to clients.
Las Huellitas de Coffee
www.facebook.com/lashuellitas.decoffee/
Creative Founder
2014 - 2018
Medellin, Colombia
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Founded and managed a pet accessories business, handling all phases from initial concept to final product delivery.
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Developed and produced customized products, including personalized identification tags, bowls, and collars, leveraging design and artisanal skills.
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Achieved a remarkable 567% revenue growth during the first year of operation.
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Expanded market reach nationwide by fulfilling weekly shipments to clients in various cities.
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Established partnerships with local veterinary clinics, securing agreements to display and sell products.
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Managed client relationships from the initial contact through design confirmation to final product delivery, ensuring customer satisfaction.
NYBERIA - Photography
Photographer
2012 - 2013
Medellin, Colombia
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Founded and managed a photography company, overseeing all aspects from market research to marketing strategy.
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Provided virtual client service, from initial contact to scheduling appointments.
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Executed photoshoots for themed sessions and social events, including post-production photo editing.
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Coordinated printing and managed final product delivery to clients.
Employment History
Accenture
Creative Pro
Technical Specialist
Marketing Expert
2021 - 2024
Ontario, Canada
During my three-year tenure, I worked for one of the world's most influential social media companies. In this role, I held various positions, gaining extensive expertise in online advertising and social media strategy.
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Developed and executed new email and call strategies for a pilot program, significantly improving performance metrics.
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Leveraged expertise in creative strategy to maximize the impact of online campaigns, driving business growth for clients across various industries.
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Delivered technical solutions to clients, enhancing online tracking and optimizing sales growth.
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Recognized as the top agent for Fiscal Year 2023 out of 75 agents.
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Ranked in the top 5 agents for two consecutive quarters (Q2 and Q3) in 2022, out of a pool of 70 agents.
Links for Greener Learning
Marketing Coordinator
2020 - 2021
Ontario, Canada
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Designed and developed all brand advertising materials, from promotional event posters to large-format vinyl graphics for the company's van.
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Managed social media accounts, handling content planning, creation, and publishing to support marketing initiatives.
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Captured and edited all photography and video content for use across social media platforms.
Salamandra Ink Jet
Graphic Designer
2013 - 2015
Medellín, Colombia
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Managed and executed diverse design projects, including corporate logos, posters, and large-format murals for clients.
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Oversaw the entire production process for print materials, from preparing files for print finishing to operating large-format printers and laminators.
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Operated large-format laser cutters, preparing digital files for precision cutting on various materials such as wood, acrylic, and leather.
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Provided in-person client service, consulting with customers to understand their needs, providing quotes, and managing projects from initial design to final delivery.